Return policy
Last updated May 28, 2025
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a refund only. Please see below for more information on our return policy.
RETURNS
All returns must be requested and posted back to us within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To start a return process, please send us an email at [email protected]. After receiving your return request, we will process it and email you back with further instructions should the return request be accepted.
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your refund. Please allow at least seven (7) days from the receipt of your item to process your refund. Refunds may take some time to appear on your statement, depending on your bank. We will notify you by email when your refund has been processed.
Exceptions
The following items cannot be returned:
- Opened or used items
- Custom or personalised items
- Intimate wear items (underwear, socks, swimwear, bras etc)
- Digital downloads
- Clearance or sales items
For defective or damaged products, please contact us to arrange a refund or exchange.
QUESTIONS
If you have any questions concerning our return policy, please contact us at [email protected].
